Water Damage Restoration Services
When water damage affects your home or business, fast action matters. Altra Dry provides 24/7 emergency water damage restoration services for burst pipes, basement flooding, appliance leaks, roof leaks, storm damage, sewage backups, and other water emergencies throughout Central Indiana.
Our IICRC Certified Firm helps property owners remove water, dry affected materials, prevent mold growth, and restore safer conditions as quickly as possible.
24/7 Emergency Response
Water damage doesn’t wait, and neither do we. Call us anytime — day or night — and we’ll be on-site in less than an hour.
IICRC Certified
Our IICRC certification ensures you’re working with the best in the industry.
Free Damage Assessment
We provide free, no-obligation estimates with a full damage assessment to help you make informed decisions fast.
Direct Billing to Insurance
Skip the paperwork. We handle claims directly with your insurance company to save you time and stress.
Full-Service Restoration
From water extraction and drying to mold prevention and structural repairs — we handle every step of the process.
Water Damage Repair
Emergency Water Damage Cleanup When You Need It Most
No one ever wants to experience damage to their home, but unfortunately, accidents and natural disasters happen. It’s important to know what to do when they do. When faced with damages, your first inclination may be to try and fix it yourself. However, that is rarely the best course of action. Home restoration projects are often complex, time-consuming, and expensive. The best option is almost always to call in a professional damage restoration company.
We understand that damage from water can be a real pain for homeowners. But don’t worry, we’re here to help! Altra Dry is the best waterproofing and water damage restoration company in town. We have years of experience protecting and fixing homes that have been damaged by water. Have structural issues? See our crawl space repair solutions.
Common Causes of Water Damage
Water damage can happen suddenly or develop slowly over time, threatening both residential and commercial properties. At Altra Dry, we help homeowners and businesses recover from a wide range of water emergencies, whether you are dealing with catastrophic basement flooding, heavy stormwater intrusion, or dangerous sewage backups.
Our team routinely handles common indoor plumbing failures like burst pipes, leaking water heaters, and sudden toilet, sink, or tub overflows. We are also highly experienced in uncovering and mitigating hidden threats, including roof leaks, sump pump failures, appliance overflows, chronic crawl space moisture, and those frustrating leaks buried deep behind walls or under flooring.
No matter the source of the problem, our ultimate goal remains exactly the same. We act fast to remove the standing water, thoroughly dry the structure, protect your valuable property, and prevent the secondary damage from ever getting worse.
Our Water Damage Restoration Process
Every water damage situation is different, but Altra Dry follows a clear process to help property owners understand what is happening and what needs to be done.
1. Emergency Response and Inspection
We gather details about the water damage, inspect affected areas, identify safety concerns, and check for visible and hidden moisture.
2. Water Extraction
If standing water is present, we remove it using professional extraction equipment to help limit additional damage.
3. Drying and Dehumidification
We use commercial drying equipment, air movement, and dehumidification to dry affected materials and reduce trapped moisture.
4. Cleaning and Sanitizing
Depending on the source of the water, we clean and sanitize affected areas to help reduce odors, contamination, and indoor air quality concerns.
5. Restoration Recommendations
After drying and cleanup, we explain any recommended next steps for repairs, mold prevention, waterproofing, crawl space moisture control, or long-term protection.
Why Professional Water Damage Restoration Matters
Water damage is not always visible. Moisture can easily hide behind walls, under flooring, inside cabinets, within insulation, and throughout crawl spaces or basements. If these hidden areas are not dried properly, the structural damage can quietly continue long after the visible surface water is completely gone.
To protect your property, a professional restoration company like Altra Dry brings the specialized equipment and IICRC-certified standards needed to detect hidden moisture, prevent mold growth, and eliminate musty odors. Beyond structural drying, professionals improve indoor conditions, thoroughly document the damage to support your insurance claim process, and recommend long-term prevention strategies to ensure your home or business is restored safely and efficiently.
Water Damage, Mold, and Moisture Prevention
Water damage and mold often go hand in hand. When moisture remains inside building materials, mold can begin developing and spreading into nearby areas. That is why fast drying and proper moisture control are so important after a leak, flood, or overflow.
If mold is already present, Altra Dry can also help with mold remediation services. If your water damage is connected to recurring basement leaks or crawl space moisture, our team may recommend basement waterproofing or crawl space encapsulation services to help reduce future problems.
Emergency Water Damage Restoration Near You
Call Now for Immediate Service
I called Sara after I came home to a water leak under my kitchen sink. And to my surprise she came over the that evening. And from that point on she was very professional and informative on the process with working with my insurance company. She had contractors and her workers come over to start the drying process and then demo and then onto the reconstruction to back to normal kitchen again. I couldn’t ask for a better company to help me through a very unnerving time. Thank you Altra Dry.
Areas We Serve
Altra Dry provides emergency water damage restoration services throughout Central Indiana and East Central Indiana. Our service area includes Muncie, Anderson, New Castle, Mt. Summit, and surrounding communities.
Not sure if we serve your area? Call (765) 836-5005 and our team will let you know how we can help.
F.A.Q.
Frequently Asked Questions
How fast can you respond to an emergency?
We offer 24/7 immediate response, typically arriving on-site within 60 minutes.
How long does emergency restoration take?
It depends on the extent of the damage. Small jobs may take 1–3 days; more complex cases could take a week or more.
What is included in water damage restoration?
Whatever the cause of the damage, restoration and water damage repair normally involves a multi-step process: investigation and evaluation, water removal, drying and dehumidification, cleaning and disinfection, and ultimately, restoration and water damage repair.
Is it required to restore water damage?
Water damage can be the catalyst for a variety of major problems that can impair a structure, cause personal property damage, and pose serious health hazards to its residents. It is critical to begin drying water-damaged places and products within 24 to 48 hours to avoid the establishment of mold.
How long does it take for water damage to dry out?
It varies depending on various circumstances, but in general, areas exposed to water or moisture in your home should dry in around five days. Drying an area can take as little as two days or as long as several weeks.
Will you work with my insurance company?
Yes. We work directly with all major insurance providers to handle claims efficiently.
Do I need to leave my home during the process?
Usually not, but we’ll advise based on safety and health conditions.